Step 1: "Define the Job"
Before you can select the right person for a job, you need to define what it takes to be the "right" person. To do this, you and your associates need to answer a number of questions about the job and work environment. Specifically they need to know more about the temperament and behavior patterns required for the job.

Research has shown that it is the soft skills, such as temperament, attitudes and emotional maturity, as opposed to hard skills like education and technical designation, that lead to success. To help define the job in these terms, you need to answer a number of questions:

	Are there constant pressure and deadlines?
	Are we looking for someone who can make tough decisions?
	Are people skills an important component of the job?
	Is this a very detail-oriented job?
	What kind of person do we think would fit with the other team members?

THE McQUAIG JOB SURVEY®. This on-line job profiling tool helps you and your associates define and benchmark the behavioral requirements for any position. It also provides a list of targeted, job-specific interviewing and reference-checking questions to elicit relevant examples from the candidate’s past experience.