The following case studies indicate how McQuaig has improved bottom-line results for companies in several industries.
Standard Coffee Services Company, America's largest coffee services company, achieved a 50% reduction in sales staff turnover, used their training dollars more effectively, and experienced a significant revenue increase.
Space Coast Credit Union, the largest state chartered credit union in Florida with over 20 branch locations, increased retention and reduced turnover in the face of some serious challenges.
Johnson Inc., a leading Insurance Broker, increased Customer Service Rep productivity by 208% by aligning candidates' motivations and temperament to job needs. They were recently recognized by CMAT as a world-class performer in customer management.
Allied International Credit, a global leader in debt collection services, decreased turnover by 52%, to one-third the industry norm and greatly improved telesales productivity. Allied has been rated one of the 50 best managed companies for five years straight.
AEGON Canada, a subsidiary of one of the world's largest financial services firms, reduced turnover by 44% and achieved much higher results in their employee satisfaction surveys.